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	Register now!		FAQ's   Q: I heard there were two venues, when and what is the difference? A: The Insight event will be presented in two different venues (the US and EMEA):   Americas Insight Event Date: November 2-5, 2009 Venue: Sheraton Phoenix Downtown Hotel, Phoenix, Arizona   EMEA Insight Event Date: November 16-18, 2009 Venue: Athenaeum InterContinental, Athens, Greece   The content may be adapted to suit the Americas and EMEA audiences, but the format of both events is the same.   Q: When does registration begin? A: Registration will begin the week of August 17, 2009 and will be handled in two phases. In the first phase, you will register for your overall conference attendance and your hotel accommodation. The second phase, (mid-September 2009)will involve personalizing your agenda by registering for your specific course schedule.   Q: How should I book my air travel to Insight? A: Channel Partners will be responsible for booking their own travel through their company's corporate travel process. Travel itineraries will need to be provided to the Insight Conference Team. This information is necessary to ensure that the appropriate ground transportation is available for you.   Q: Which airports should I be traveling into? A: We recommend you plan on arriving and departing from Phoenix Sky Harbor International Airport (PHX)   Q: How should I book my hotel reservations for Insight? A: All Insight 2009 program activities will take place at the program hotel, the Sheraton Phoenix Downtown.   For a limited time a special conference room rate is being offered at the Sheraton Phoenix Downtown for $139.00 USD plus 15% tax, per night. Rooms at this price are limited. You will be asked to provide a credit card to guarantee your room. Cancellations require 72 hour notice. No shows and cancellations within the 72 hours will be billed one night's stay to your credit card. If you would like to take advantage of the special conference room rate, you will need to book your travel through the Insight 2009 registration process. Please do not contact the hotel directly.   Q: How can I make a change once I have registered? A: If you need to make any changes to your record after submitting your registration, you can easily submit your change request online by re-visiting the Insight 2009 website. A recap of your original registration request will be displayed.   Q: What is the appropriate attire? A: Business Casual is appropriate for all business meetings and evening functions.   Q: May I bring a guest? A: Insight 2009 is for registered employees, channel partners, and sponsors only. Guests are not permitted at any Insight events. Any expenses incurred by bringing a guest are the responsibility of the attendee.   Q: Is parking available at the hotel? A: Parking is available at the Sheraton Phoenix Downtown for a fee. Park charges are $16.00 USD per day.   Q: Will ground transportation be provided? A: A shuttle service will be provided from Phoenix Sky Harbor International Airport (PHX) to the Sheraton Phoenix Downtown on arrival and departure dates. Please ensure that you submit your flight details into your conference registration upon confirming your travel arrangements. Q: What topics will be covered and who are the presenters? A: Most of the presentations will be presented by Product Engineering, a couple classes will be taught by Engineering or have contributors from Engineering. This year the field, Channel Partners and our Alliance Partners will also be presenting papers submitted in response to the Call for Papers. Q: Who do I contact for questions? A: Insight 2009 Travel Headquarters by email at Insight@tpgnc.com, or by telephone at (800) 942-6020 or (510) 923-9139 (if calling from outside of the United States), Monday through Friday from 8:30 am to 5:00 pm (Pacific Time			Platinum Sponsors
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						Insight Travel Headquarters     (800) 942-6020   (510) 923-9139 (outside US)     insight@tpgnc.com
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